Project management, quality, and optimization
• Saving millions by reviewing in detail the change orders in relation to the Enbridge’s contract
• Responsible for 50% of the migratable Toll Free numbers
• Managed vendor contract between Rogers and VERIZON and telephone trunk installation and testing
• Created a Service Level Objective (SLO) procedure between Rogers and VERIZON
• Planned the migration of law firms to new platform with all LexisNexis corporate divisions: Sales, Marketing, Customer Services, Training, Publishing, and Product Development.
• Produced and ensured compliance to SDLC compliance metrics reports (including SOX), as well optimized the reporting method by 1000% for AOL’s Business Technology division.
• Redesigned business and development processes saving $100,000/month
• Reduced business and development testing time by 400%